TV Reception Issue? | How to Fix

Experiencing picture loss, poor reception, pixelation or not able to receive a channel?

Common viewer issues include: only one channel doesn't work, some channels work, only mornings or nights are ok, some shows are fine, neighbours experience the same issue and.. it only just started.

Digital television is now streamed in Australia at a uniform strength signal. Reception issues are invariably at the viewers (receivers) end caused by an aerial, tuner, television set, wiring, local fixture or weather.

A retune will resolve most issues.

How To Retune

Use your TV remote to start a retune. For most systems press the 'menu' button on your remote and follow the prompts.

Menu descriptions and labels may vary depending on your equipment. For detailed retuning instructions, see your manufacturer's handbook or Australian Government: How To Retune guide..

Read How To Retune

People living in apartments may be using a shared antenna system (MATV system). If they are experiencing issues trying to retune their digital TV equipment, they should first contact their property manager or body corporate.

Television Services

If a retune does not fix the problem, it is recommended having your antenna checked by a qualified technician. They will identify and fix the problem which can include old/misaligned aerials, aged wiring and plugs or local issues.

Find Local Technician [Google]

* Network Issues

Since television went digital, it is rare issues are caused by a network (ABC, 7, 9, 10, SBS). Try a retune and if that fails then the cause will be identified by a qualified technician.

Final Word

This page is to help readers experiencing reception issues who believe it is caused by a channel. We are not connected with or aligned with any broadcaster.

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